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February 28, 2005

企業不祥事に対する考え方

ここ数年、企業不祥事が新聞紙面を賑わせるようになりました。
決して増えたと言うわけではない。露呈するようになり、マスコミに取り上げられるようになったためだそうです。

企業の不祥事はなくならない!!
不祥事の発覚は、企業のイメージを失墜させる、恐ろしいリスク要因。
このような、「あってはならないこと」に対して、撲滅すべく手を打ち、リスクを回避したいところ。
しかし、残念ながら、完全になくなることは非常に難しいようです。

ある弁護士さんの話で、
「あってはならない」から「あったら隠す」この悪循環に陥っていないか?
と言うのがありました。確かにそうですね!
だったら、不祥事はリスクとして「起こり得ること」として捉え、発見し、是正する仕組みを作っておいた方が賢明。
リスクに対する考え方を根本的に変えることによって「リスクに強い」企業体質を作り、さらにリスクの低減もできる。
これぞ逆転の発想。

不祥事を発見したら自ら公表する
不祥事は早めに事実をキャッチする体制をキチンと作るほど、最初は不祥事が見つかるかもしれません。
そういう時は、思い切ってドンドン公表する。外部に漏れて外から指摘されるよりも、自分から公表するほうが姿勢として良い。さらに、不正を許さない姿勢をつらぬくことで、不祥事が起こりにくい企業体質が醸成される。

これには社会のサポートも必要。
こういう企業に対して、マスコミは、不祥事をよく起こす会社と言う見方をするよりも、自浄作用を持った会社と評価するなど本質を見抜いた報道をして欲しい。そうでないと、偏った世論が形成されることになります。

馴れ合いの体質、和の精神を重んじてきた日本企業と日本社会。
既に到来している、グローバリゼーションの時代に、国際基準にマッチした企業であり社会を築いて行かなくてはいけませんね。

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